Privacy Policy

Your privacy matters to ilovepetio. This policy explains how we collect, use, and protect your information when you interact with our products and services.

1. Information We Collect

  • Contact Information: Name, email, address, phone (when you contact us or place an order)
  • Business Details: Company name, country, order history (for B2B services)
  • Website Analytics: Non-identifiable device/browser data, visit frequency, referring pages
  • Customization Preferences: Product specs, materials, colors, logo requests

2. How We Use Your Information

  • To respond to inquiries and fulfill orders
  • To provide custom product solutions and quotations
  • To improve our website, products, and user experience
  • To send important updates, order confirmations, and marketing (with your consent)

3. Data Protection & Security

  • Strict access controls and regular security reviews
  • Data stored on secure servers compliant with international standards
  • No sale or rental of personal data to third parties
  • Third-party logistics/providers only receive necessary information for order fulfillment

4. Cookies & Tracking

We use cookies for website analytics and functionality. These help us understand visitor behavior and enhance your experience. You can manage cookie preferences in your browser settings.

5. Your Rights & Choices

  • Access, update, or delete your information by contacting us
  • Opt-out of marketing communications at any time
  • Request details about data we hold and how it is used

6. International Data Transfers

As an international company, your data may be processed in countries where we operate. We ensure all transfers comply with relevant data protection laws.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be posted on this page with the effective date.

8. Contact Us

For questions or concerns about privacy, please contact us:

Last updated: June 2024
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